Because of breakthroughs in machine learning and deep learning, which are causing a change in every industry area and managing various types of activities better than people. The majority of monotonous jobs that were formerly performed by humans are now replaced by AI. Every firm is aiming to replace the least skilled labour with AI robots that can do comparable tasks more efficiently, especially when it comes to chatbots. A chatbot is computer software that mimics human interaction by using voice instructions, text dialogues, or both. Chatbots are being employed to address consumer concerns or problems in food delivery app businesses such as Zomato and Swiggy, but are chatbots truly useful in that business model? This business model's target customers are those who don't have time to go outside to obtain food, prefer convenience at home, or are unwilling to endure discomfort, thus their concerns should be resolved in the most convenient way possible. To fulfil the user's request, a chatbot is employed. It is critical for the chatbot to plan how to carry out the task that the user has asked. New tools are available now to create and deploy chatbots; Amazon Lex by AWS is one of them. This project focuses on creating a Pizza Ordering Chatbot using Amazon Lex to help the user order pizza.